I’m writing this review about Marvin Brooks, a health insurance agent for United Healthcare:
An acquaintance of mine gave me Marvin’s name regarding health insurance. My husband has always been an independent, therefore we’ve always had to find our own insurance.
From day one, Marvin has been completely professional, very informed and at call any time I needed any assistance. One instance, my son was overcharged grossly for a walk-in appt. (He went to a 24-hour emergency care facility, not knowing it was like going to an emergency hospital). No one was there, the front desk never said anything to him after taking his insurance card, and the doctor saw him very quickly. After receiving the enormous bill, I called Marvin, explained the situation, and he took care of it.
Thank you so much Marvin for your professionalism, knowledge and kindness through the time we had you working with us!